All workplaces are very demanding. And to be able to work efficiently, one has to nurture good relationships and preclude possibilities of unwarranted squabbles. To achieve this, good communication skills are essential. For good communication skills, one has to focus on the following:
Listening: High-quality listening skills are central to all communications. Communications are all about interactions and the workplace is the best example that can be quoted in this regard. You may want to put across your views and standpoints to others, but it is important to keep in mind that others also seek to do likewise. Listening facilitates good comprehension of the views of others. It is necessary that you keep your eyes and ears open and if apposite, taking notes can be resorted to.
Accuracy: While speaking to any senior, you do not need give a discourse. In case you are require to address people in a conference, you must prepare your speech in advance having talking points on a piece of paper and referring to them at intervals will help you to maintain your focus and ensure that you do not miss out any important item. Similarly, while disseminating instructions to subordinates, you must have at hand noted items for communication. Remember that accuracy, brevity and clarity are the be all and end all if of good communications.
You must use of every opportunity that comes your way to practice and improve your communication skills. If you do this, you will become adept at influencing others.